Privacy Policy

Tagomics Ltd (“Tagomics”, “we”, “us” or “our”) is committed to protecting your privacy and handling personal data responsibly and transparently.

This Privacy Policy explains how we collect, use and protect personal data when you visit our website or contact us through it.

1. Who we are

Tagomics Ltd is a company registered in England and Wales.

Company number: 12760846

For the purposes of UK data protection law, Tagomics Ltd is the controller of the personal data described in this Privacy Policy.

This Privacy Policy relates to our website and website-related communications. It does not cover personal data processed as part of research, scientific collaborations, customer projects or other activities that may be subject to separate privacy notices or contractual arrangements.

2. Information we collect

Information you provide to us

If you contact us by email or through a contact form on our website, we may collect information such as your:

• name;
• email address;
• organisation and role;
• telephone number, if provided
• any information you choose to include in your message.

Website and analytics information

With your consent, we use Google Analytics to understand how visitors use our website.

This may include information such as:

• pages viewed and time spent on the website;
• interactions with pages and website features;
• how you arrived at our website;
• approximate geographic location;
• browser, device and operating system information;
• session information
• analytics identifiers used to distinguish users and sessions.

We use this information to understand website usage and visitor behaviour, identify areas for improvement and improve the content, structure, performance and user experience of our website.

We do not use Google Analytics data to make decisions about individual visitors.

For more information, please see our Cookie Policy.

3. How and why we use your personal data

We use personal data only where we have a valid reason to do so.

We may process information you provide to us to respond to enquiries, communicate with you and manage our relationship with you. We generally do this where it is necessary for our legitimate interests in communicating with people interested in Tagomics, or where the communication relates to steps taken before entering into a contract.

We may process limited technical information where necessary to operate, maintain and secure our website. We do this on the basis of our legitimate interests in providing a secure and reliable website.

We use Google Analytics to analyse website usage and improve our website only where you have consented to analytics cookies and related technologies. You can withdraw this consent at any time through the Cookie Settings available on our website.

4. Cookies and analytics

Our website uses cookies and similar technologies.

Essential technologies may be used where necessary for the operation and security of the website or to remember your privacy choices.

Google Analytics is only activated where you have provided the required consent. It helps us understand, in aggregate, how visitors use the website so that we can improve its content and performance.

You can find more information about the cookies we use, their purposes and how to change your preferences in our Cookie Policy.

5. Who we share personal data with

We may share personal data with trusted service providers that support the operation of our website and business, such as website hosting, IT and analytics providers.

Where you consent to Google Analytics, website usage information is processed using Google Analytics, a service provided by Google.

We may also disclose personal data where required by law, regulation or legal process, or where necessary to establish, exercise or defend legal rights.

We do not sell personal data collected through our website.

6. International data transfers

Some of our service providers may process personal data outside the United Kingdom.

Where personal data is transferred internationally, we take appropriate measures to ensure that it receives an adequate level of protection in accordance with applicable data protection law. Depending on the destination and provider, this may include recognised adequacy arrangements or appropriate contractual safeguards.

7. How long we keep your data

We keep personal data only for as long as reasonably necessary for the purpose for which it was collected.

Information submitted through website enquiries will normally be retained for up to 24 months after our last substantive communication, unless it forms part of an ongoing business relationship or we are required to retain it for longer for legal, regulatory or contractual reasons.

Google Analytics data is retained according to the retention settings configured within our Google Analytics account. We periodically review these settings and seek to retain identifiable or user-level analytics information for no longer than necessary.

Aggregated and anonymised statistical information may be retained for longer where it no longer identifies an individual.

8. Your rights

Depending on the circumstances, UK data protection law gives you rights in relation to your personal data, including the right to:

• request access to your personal data;
• request correction of inaccurate or incomplete data;
• request deletion of your personal data;
• request restriction of processing;
• object to certain processing;
• request portability of certain personal data; and
• withdraw your consent where processing is based on consent.

Withdrawing consent does not affect the lawfulness of processing carried out before consent was withdrawn.

To exercise any of these rights, contact us at info@tagomics.com.

9. Complaints

If you have concerns about how we use your personal data, please contact us first so that we can try to resolve them.
You also have the right to make a complaint to the UK Information Commissioner’s Office (ICO), the UK supervisory authority for data protection.

10. Security

We use appropriate technical and organisational measures designed to protect personal data against unauthorised access, loss, misuse, alteration or disclosure.
No internet-based service can be guaranteed to be completely secure, but we regularly review the measures we use to protect the information under our control.

11. Children

Our website is intended for professional and scientific audiences and is not directed at children. We do not knowingly collect personal data from children through the website.

12. Changes to this Privacy Policy

We may update this Privacy Policy from time to time, for example where our website, services or legal obligations change.
The latest version will always be published on this website and the date at the top of this page will indicate when it was last updated.

13. Contact us

If you have questions about this Privacy Policy or about how Tagomics handles personal data, please contact us.